Outsourcing
The scope of outsourcing as well as the links to other parts of the organization must be carefully identified and documented. SAMU assists decision making and the documentation and communication of outsourcing conditions.
| Main challenges | How can SAMU help? |
|---|---|
| Define the scope of outsourcing | Understanding your environment is a prerequisite for identifying the possible objects for outsourcing. SAMU will aid outsourcing projects with vital architectural information. |
| Identify connection points | All relationships, links and dependencies between objects on all architecture layers can be visualized. The maps you generate will establish the right platform to identify connection points between elements. |
| Define and document SLAs | SLAs should reflect the business importance of the outsourced elements; that's why comprehensive maps of business and linked IT objects are vital. On the other hand, you may want to register SLA contracts with their parameters in the repository and link them to objects of the enterprise. |
| Common understanding between parties | Your architecture repository in SAMU holds your objects according to your meta-model with your notations. When you work with vendors and external companies, it is vital for your business that everyone speaks your language. |
| Communicate with partners | Limited SAMU access can be granted to external services providers, who integrate their offerings into your environment. This can make sure that all relevant information is provided to them so they can do a good job for you. You can also add SAMU reports of the contracted environment to your agreements as an appendix. |
