Change and Release Management
Change is normal. However, it must be managed by controlled processes. The tools of SAMU can assist you in maintaining a well-managed environment.
| Main challenges | How can SAMU help? |
|---|---|
| Get people involved | SAMU Human Workflow has been designed to help companies extend the management of changes in architecture to everyone with an impact on the architecture. This approach builds on cooperation, but it also enforces the workflow processes defined. |
| Identify the object of change | SAMU Repository is capable of passing architectural data to change management workflows that let users identify the object of change more easily and accurately. |
| Study possible impacts of change | To support approvers in impact analysis, SAMU Repository integrated with SAMU Human Workflow can show the environment of the changed object on all architectural layers. |
| Manage the change process | The complete go-live process can be managed by SAMU Human Workflow through multi-level approvals. |
| Register changes in the CMDB | SAMU Repository can be used as a solid CMDB. Having SAMU Human Workflow integrated with it enables establishing a continuous and controlled practice of IT operations. |
| Keep a full audit trail | All changes in architecture and the change management process itself are logged continuously. You get a full audit trail of all actions performed. With the Time Machine function of SAMU, you can go back in time and generate reports on the architecture available at that point. |
